Frequently Asked Questions

Everything you need to know about Zenter.

Zenter is a platform that helps examination aspirants connect with other candidates attending the same examination so they can voluntarily coordinate and share travel and accommodation expenses.
No. We do not arrange, book, manage, supervise, or guarantee any travel, transportation, accommodation, or expense-sharing arrangements. We only provide a platform that helps users connect with one another.
Users must verify their Indian mobile number using a One-Time Password (OTP) during registration. OTP verification confirms that the user has access to the submitted mobile number at the time of registration. However, OTP verification is not identity verification.
No. OTP verification does not guarantee:
  • Identity authenticity
  • Character
  • Trustworthiness
  • Examination registration
  • Examination attendance
Users must independently verify the identity and credentials of other users.
No. Your phone number is not publicly displayed on the platform. Your number will only be shared according to the platform's approved connection process and privacy settings.
Only users who have completed the platform's mutual connection process and permitted by your consent may gain access to your contact details.
Before making any travel or accommodation arrangement, you should verify:
  • Government-issued Photo ID
  • Examination Hall Ticket / Admit Card
  • Examination Registration Details
  • Basic personal information
Never rely solely on profile information.
No. The platform does not verify:
  • Hall tickets
  • Admit cards
  • Examination registrations
  • Candidate eligibility
Users must perform their own verification.
You should immediately report the account through our support channels. While we may investigate and take appropriate action, users remain responsible for conducting their own due diligence before entering into any arrangement.
If you suspect fraud:
  • Stop communication immediately.
  • Preserve all relevant evidence.
  • Report the user to us.
  • Contact local law enforcement authorities if necessary.
The platform acts only as an intermediary and cannot recover losses arising from private arrangements between users.
No. Any travel, accommodation, payment, or expense-sharing arrangement is a private agreement between users. Zenter is not responsible for disputes, losses, damages, or misconduct arising from such arrangements.
Currently, registration and usage of the platform are free.
Yes. You may request account deletion through your account settings or by contacting support. Certain records may be retained where required by law or for security and fraud-prevention purposes.
We use reasonable technical and organizational security measures to protect user information. However, no online platform can guarantee absolute security. Please refer to our Privacy Policy for details.
No. The platform is intended solely for examination-related travel and accommodation coordination. Commercial solicitation, advertising, marketing, recruitment, and promotional activities are prohibited.
Yes. We encourage users to report:
  • Fake profiles
  • Fraud
  • Harassment
  • Spam
  • Misleading information
  • Suspicious behavior
Reports help us maintain platform integrity.
No. Zenter does not conduct:
  • Police verification
  • Criminal background checks
  • Identity verification beyond OTP authentication
  • Character verification
Users should independently verify identities before meeting.
No. Zenter does not supervise or control any travel arrangement made between users. All travel and accommodation decisions are made voluntarily and at the users' own risk.
The platform may be used for any legitimate examination, including:
  • All Medical Exams
  • Government Recruitment Exams
  • Banking Exams
  • Railway Exams
  • SSC Exams
  • UPSC Exams
  • State PSC Exams
  • University Entrance Exams
  • Other recognized examinations
Subject to platform policies and applicable law.
You should never rely solely on trust. Always:
  • ✅ Verify Government ID
  • ✅ Verify Hall Ticket / Admit Card
  • ✅ Confirm examination details
  • ✅ Inform family or friends of your plans
  • ✅ Meet in safe public locations before travel
The platform facilitates connections, but users are responsible for their own safety and verification.

Still have questions? Contact us →